LeEco opens 555 service centers to boost customer experience

LETV launch

LETV launch
Chinese smartphone maker LeEco has opened 555 service centres in over 300 towns in India to offer after-sales network to customers.

“We are very excited about our launch in India and look forward to a long-term association with consumers in this market. We are confident to disrupt the market with our innovative products at sustainable prices,”  said Atul Jain, LeEco India CEO.

The 555 service centres will work 24×7 and will provide assistance in 10 languages — English, Hindi, Bangla, Gujarati, Kannada, Malayalam, Marathi, Punjabi, Tamil and Telugu.

Also, under the warranty policies of the company for Le Max “superphone”, if the device stops working due to a manufacturing defect within the warranty period, users can get a brand new Le Max — saving the headache of waiting for weeks to get the old phone fixed.

Further, in order to ensure world class after sale service, the brand offers free pick-up and drop for Le Max.

LeEco, formerly Letv, last Wednesday launched its two “superphones” — Le Max and Le 1S — for the Indian market.