Apple to replace third-party and counterfeit USB power adaptors

Smartphone major Apple will replace third-party and counterfeit USB power adaptors.

The new worldwide program comes after a Chinese woman was reportedly electrocuted while answering a call on her iPhone while it was charging with a non-Apple charger.

Consumers can buy an authentic USB adaptor for the equivalent of $10. Apple said it would swap third-party chargers for an official replacement on payment of $10 or the equivalent in local currency.

In India, the price of some of the Apple chargers is around Rs 1,300. For instance, the price of Apple MD813ZM/A 5W USB Charger at is Rs 1,386.

Apple did not specifically refer to this incident when it launched the charger replacement programme.

According to Apple, recent reports have suggested that some counterfeit and third-party adaptors may not be designed properly and could result in safety issues. While not all third-party adaptors have an issue, we are announcing a USB power adaptor takeback program to enable customers to acquire properly designed adaptors.

Apple to replace third-party and counterfeit USB power adaptors

“Customer safety is a top priority at Apple,” it said in a statement.

The Apple initiative will take place at stores and authorised service providers from 16 August to 18 October.

Anyone who wants to take up the offer will have to provide the serial number of their iPhone, iPad or iPod, and hand over a USB charger. The reduced price Apple chargers will be limited to one per Apple device.

Apple said that the third-party and fake chargers would be disposed of in an environmentally friendly way.


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