Lenovo on Thursday issued warning on Superfish security threat in its consumer notebooks.
The product warning follows consumer complaints. Lenovo did not share the exact nature of consumer complaints and the geographies which are impacted by the security issue.
Lenovo has pre-installed Superfish, a third-party software, Superfish — based in Palo Alto, CA, on some of its consumer notebooks to enhance shopping experience of its users.
Superfish has not impacted ThinkPad, ThinkCentre, Lenovo Desktop, ThinkStation, ThinkServer and System x products.
Superfish may have appeared on these models:
G Series: G410, G510, G710, G40-70, G50-70, G40-30, G50-30, G40-45, G50-45
U Series: U330P, U430P, U330Touch, U430Touch, U530Touch
Y Series: Y430P, Y40-70, Y50-70
Z Series: Z40-75, Z50-75, Z40-70, Z50-70
S Series: S310, S410, S40-70, S415, S415Touch, S20-30, S20-30Touch
Flex Series: Flex2 14D, Flex2 15D, Flex2 14, Flex2 15, Flex2 14(BTM), Flex2 15(BTM), Flex 10
MIIX Series: MIIX2-8, MIIX2-10, MIIX2-11
YOGA Series: YOGA2Pro-13, YOGA2-13, YOGA2-11BTM, YOGA2-11HSW
E Series: E10-30
The company admitted that Superfish has resulted into customer complaints about the software.
Lenovo offers apologies
“We acted swiftly and decisively once these concerns began to be raised. We apologize for causing any concern to any users for any reason – and we are always trying to learn from experience and improve what we do and how we do it,” Lenovo said.
Lenovo stopped the preloads beginning in January. “We shut down the server connections that enable the software. We are providing online resources to help users remove this software. We are working directly with Superfish and with other industry partners to ensure we address any possible security issues now and in the future,” said Lenovo in a statement.
By the end of this month, Lenovo will announce a plan to help lead Lenovo and the industry forward with deeper knowledge, more understanding and even greater focus on issues surrounding adware, pre-installs and security.
Lenovo has clarified that it never installed this software on any ThinkPad notebooks, nor any Lenovo desktops or smartphones.
The company has not installed Superfish software on any enterprise product — servers or storage. Superfish is no longer being installed on any Lenovo device.