Hewlett-Packard (HP) has recalled the power cables for about 6 million laptops.
HP is recalling the LS-15 power cords used with HP and Compaq laptops. 5.6 million power cords in the U.S. and 446,000 units in Canada are recalled by the company. The cords were all made by a single, unidentified Chinese manufacturer.
The LS-15 AC power cord was provided with Hewlett-Packard and Compaq notebook and mini notebook computers. It also included AC adapter-powered accessories such as docking stations.
HP took the action after 29 power cords were reported of overheating and melting, which led some users with minor burns and property damage.
“Customers should immediately stop using and unplug the recalled power cords and contact Hewlett-Packard to order a free replacement,” the commision said in a statement.
The problem occurred to the laptops sold between September 2010 and June 2012.
The users can identify the cord by the tag LS-15 on the AC adapter. Users can also replace the LS-15 power cord free of cost.
HP apologised to its customers and offered them to replace all the affected cords.
Last year in December, HP and Google recalled 145000 HP Chromebook 11 chargers due to overheating and melting concerns.
The company recalled the Chromebooks after Google had 9 reports of charger overheating. Chargers with the model number MU15-N1052-A00S were recalled and users were offered to replace the chargers for free.