Facebook-owned WhatsApp Business has 50 million monthly users globally including 15 million in India.
The WhatsApp Business platform also introduced new features to start a chat with a business on WhatsApp like starting a chat with a business using QR codes.
Scanning a QR code will open a chat with an optional pre-populated message created by the business to start the conversation.
With the app’s messaging tools, businesses can quickly send information such as their catalog to get the conversation going.
QR codes are available for businesses around the world using the WhatsApp Business app or WhatsApp Business API starting Thursday.
WhatsApp Business said that more than 40 million people view a business catalog on the platform each month, while more than three million users in India do so each month.
WhatsApp also launched new Open for Business sticker packs to help people and businesses stay connected, say thanks and get business done.
WhatsApp, which has over 400 million users in India, said sticker packs will be available to all of its more than two billion users worldwide as well as the 50 million users of the WhatsApp Business app.